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Now you know what I do with my days off. Here are two contrasting scenarios: 1) The other night at work guy about my age, stockier, but smart-looking and tough-looking, cut in line to ask where the autobiographies are. I pointed to the Biography section, not five feet from where he was standing. Later, when I rang him up, he didn�t say anything (maybe his pride had been wounded when he couldn't find the autobiographies by himself). He just handed me the exact amount in cash and began to walk away without a word, with that inexplicable haughtiness people get when they pay with exact change. I asked him if he wanted his receipt, and he just shook his head and grunted without turning around. Something in me snapped�something that wanted to destroy every person who�s ever decided to dispense with the most rudimentary manners, who don�t feel the need to treat people behind cash registers like human beings�and I called after him, with more than a little bitterness in my voice, and loud enough for everyone in the front of the store to hear, �You�re welcome.� 2) I stopped into Hy-Vee on the way home to get a much-needed six-pack. The woman at the register was the sweetest Hy-Vee cashier I�ve ever encountered (and there have been a lot of them). She apologized for checking my ID (why? I�m happy to get carded these days; it makes me feel young) and then said, �Merry Christmas, if I don�t see you before then.� And how much energy do you think it took that woman to be nice to me, versus the effort expended on the part of Mr Fucky Exactchange? |